Billing Coordinator
Kansas City, Missouri•Full-time
$24 - $26 hourly
$24 - $26 hourly
About the Job
Why Join Our Team?
At Master's, we are in the business of moving people forward, not only in vehicles but also in their careers. We are a fast-growing, innovative transportation company seeking individuals who align with our company values of pursuing excellence, operating with high integrity, having a positive attitude, and being solutions oriented. In our recently expanded headquarters in Kansas City, our employees conduct their work in a 40-acre, state-of-the-art, climate-controlled facility. We take pride in how we conduct business, and our leadership team values and supports employee growth and advancement, fostering a positive work environment maximized on success. For people looking to build their skills, advance their careers, and grow in their professions, now is the perfect time to be a part of Master's Transportation.
Benefits:
- Generous Paid Leave and 12 Paid Holidays.
- Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
- 401(k) with company match.
- Flexible Spending and Health Savings Accounts.
- Discounts on travel, entertainment and more.
- Investment in Employee Development
Classification: Non-Exempt
Reports To: Billing Supervisor
Position Type: Full Time
Work Schedule: M-F 8:00 AM – 5:00 PM
Work Location: Headquarters, Kansas City
Job Summary:
The Billing Coordinator is responsible for ensuring accurate, timely, and efficient billing processes that support the organization’s financial operations. This role prepares, reviews, and processes customer invoices, verifies supporting documentation, resolves billing discrepancies, and collaborates closely with internal teams such as Accounting, Operations, and Customer Service. The Billing Coordinator also maintains billing records, monitors accounts for accuracy, and supports month‑end close activities. Strong attention to detail, organizational skills, and a customer‑service mindset are essential for success in this position
The Billing Coordinator is responsible for ensuring accurate, timely, and efficient billing processes that support the organization’s financial operations. This role prepares, reviews, and processes customer invoices, verifies supporting documentation, resolves billing discrepancies, and collaborates closely with internal teams such as Accounting, Operations, and Customer Service. The Billing Coordinator also maintains billing records, monitors accounts for accuracy, and supports month‑end close activities. Strong attention to detail, organizational skills, and a customer‑service mindset are essential for success in this position
Essential Functions:
Billing Operations:
- Prepare and generate customer invoices, ensuring accuracy of rates, quantities, tax, discounts, and supporting documentation.
- Review billing data for errors, omissions, and inconsistencies prior to issuing invoices.
- Ensure invoices comply with contract terms, pricing structures, and departmental policies.
- Upload or submit invoices through billing portals, e‑billing systems, or customer‑required platforms.
- Maintain accurate billing records, logs, and digital filing systems.
Issue Resolution & Customer Support:
- Research and resolve billing discrepancies by collaborating with internal teams such as Sales, Operations, Customer Service, and Accounting.
- Respond promptly and professionally to customer inquiries related to invoices, statements, and account balances.
- Work with collections or AR teams to clarify charges and support payment resolution.
Financial Administration:
- Assist with the preparation of billing reports, aging summaries, and other internal financial documents.
- Support month‑end close by reconciling billed vs. unbilled revenue, preparing adjustments, and validating billing data.
- Ensure timely escalation of any issues that may delay billing or revenue recognition.
Systems & Process Improvement:
- Enter and maintain billing data within ERP systems, accounting software, and/or billing platforms.
- Participate in process improvement initiatives to increase billing efficiency and reduce error rates.
- Support the standardization and documentation of billing procedures and workflows.
Competencies:
- Strong attention to detail and high degree of accuracy.
- Excellent organizational and time‑management skills.
- Strong written and verbal communication abilities.
- Ability to work independently while collaborating effectively with cross‑functional teams.
- Proficiency in Microsoft Excel and other office applications.
- Customer‑service orientation with the ability to handle inquiries professionally.
Supervisory Responsibilities: No
Work Environment: 100% On-Site in Professional Office
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Required Education/Experience/Certifications:
- High school diploma/GED required.
- 1-3 years of billing, accounts receivable, or general accounting experience preferred.
Preferred Education/Experience/Certifications:
- Bachelor’s Degree in Accounting or Finance.
Travel Requirements: None
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP/EEO Statement:
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.