Master's Transportation

Parts Counter Representative

Belton, MissouriFull-time
About the Job
Job Description: We are searching for a Parts Counter Representative who is extremely detailed, exhibits a high sense of accountability for workload, and enjoys process improvement and management. The right candidate will have the ability to manage multiple tasks and priorities and is a self-motivated individual who can actively engage.

About Master’s Transportation: Master’s Transportation is one of the nation’s leading providers of rental, lease, and purchase of transport vehicles. We strive to make a significant and positive impact in the transportation industry through our commitment to quality and safety. Our core values guide us in all that we do, inspiring us to “Move People Forward”.

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Master’s Transportation is “great.” Our team members all share a positive attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service even during fast-paced shifts. Our culture, plus continuous opportunities for growth, have resulted in an industry-low turnover rate. Don’t miss out on this opportunity with us!

Why Work Here?
Great culture, pay, benefits, and room for growth.

Job Title: Parts Counter Representative with Continuous Opportunities for Growth!

A Day in the Life as a Parts Counter Representative:
  • Handle all part requests for the Belton shop and Master's Specialty Vehicles.
  • Manage inventory to allow fast response times to our customers.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Follows up on back-ordered parts.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on the service repair orders.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Sets up orders for daily shipment, delivery, or pick-up. Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.

Qualifications:
  • Good Communication.
  • Good Judgment.
  • Problem-Solving.
  • Quick Decision Making.
  • Time Management.
  • Attention to Detail.
  • Planning and Organization.
  • Good Moral Compass & Integrity.
  • Works Well with Teams.
  • Experience with Microsoft Office.

Education:
  • High School Diploma or GED.

Benefits:
  • Paid Time Off.
  • Health, vision, dental, long & short-term disability, and life insurance.
  • 401K with company match.
  • Flexible Spending and Health Savings Accounts.
  • Discounts for travel, entertainment, and more.
  • Paid Holidays.

Ready to apply? If this job sounds like a fit for you, then apply today!!!

About Master's Transportation:
With over 30 years of experience, our company stands on a foundation dedicated to providing excellence in the transportation industry. We are passionate about being first to market and realizing opportunities, creating solutions for current and future unmet needs. We continue to evolve through innovation, expanding vehicle offerings, value-added services, and adding new technologies to revolutionize the industry. We work hard to provide seamless and tailored solutions to support customer needs. With long-lasting relationships with our customers, our exceptional retention and referral rates provide a key component to our success and growth.

Masterstransportation.com

AAP/EEO Statement:
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.