Master's Transportation

Senior Information Technology Business Analyst

Belton, MissouriFull-time
About the Job
Job Description:
We are searching for a Senior Information Technology Business Analyst. You will partner with various teams, including finance, operations, and sales, to gather necessary information and maintain billing records. The role involves analyzing rental agreements, calculating charges, resolving billing discrepancies, and providing excellent customer service.
About Master’s Transportation
Master’s Transportation is one of the nation’s leading providers of rental, lease, and purchase of transport vehicles. We strive to make a significant and positive impact in the transportation industry through our commitment to quality and safety. Our core values guide us in all that we do, inspiring us to “Move People Forward”.

What it’s Like to Work Here:
Ask our employees and the one word they’d use to describe working at Master’s Transportation is “great.” Our team members all share a positive attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service even during fast-paced shifts. Our culture, plus continuous opportunities for growth, have resulted in an industry-low turnover rate. Don’t miss out on this opportunity with us!

Why Work Here?
Great culture, pay, benefits, and room for growth.

Job Title: Senior Information Technology Business Analyst with Continuous Opportunities for Growth!

A Day in the Life as a Senior Information Technology Business Analyst: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data. Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Determine, develop, and trace user requirements for systems in production, to ensure maximum usability. Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.
  • Strong working knowledge of relevant Microsoft applications.
  • Proven ability to manage projects and user testing.
  • Extensive experience with data visualization.
  • High proficiency in technical writing.
  • High proficiency with SQL and database management.
  • Proven analytical abilities, with attention to detail.
  • Experience in generating process documentation and reports.
  • Excellent communication skills, with an ability to translate data into actionable insights.
  • Proven time management skills.

  • Bachelor's degree in Computer Science, Information Technology, or a related field. 
  • Five or more years of experience in analytics and systems development.

  • Paid Time Off.
  • Health, vision, dental, long & short-term disability, and life insurance.
  • 401K with company match.
  • Flexible Spending and Health Savings Accounts.
  • Discounts for travel, entertainment and more.
  • Paid Holidays.

Ready to apply? If this job sounds like a fit for you, then apply today!!!

About Master's Transportation:
With over 30 years of experience, our company stands on a foundation dedicated to providing excellence in the transportation industry. We are passionate about being first to market and realizing opportunities, creating solutions for current and future unmet needs. We continue to evolve through innovation, expanding vehicle offerings, value-added services, and adding new technologies to revolutionize the industry. We work hard to provide seamless and tailored solutions to support customer needs. With long-lasting relationships with our customers, our exceptional retention and referral rates provide a key component to our success and growth.

AAP/EEO Statement
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.